REFUND POLICY
Edica Naturals has a 14-day return policy on all our products, which means you have 14 days after receiving your item to request a return. Any shipping and handling related costs are not refunded.
To be eligible for a return, your item must be in the same condition that you received it, unopened, and in its original packaging. You’ll also need to provide your order number.
To start a return, you can contact us at customersupport@edicanaturals.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Sent back packages without first requesting a return will not be accepted.
You can contact us for any return related question or general inquiry at customersupport@edicanaturals.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can remedy the issue as quickly as possible.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on discounted or sale items.
Exchanges
Once your unopened product is received, you may then make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return. If the product is received in original condition, you’ll be automatically refunded on your original payment method. Please remember it can take time for your bank or credit card company to process and post the refund.
Return Address: Edica Group Inc., c/o NEXT LEVEL RESOURCE PARTNERS, 600 W BAYAUD AVENUE, DENVER, COLORADO 80223 USA
Please contact us with any questions at customersupport@edicanaturals.com.
Phone: 1-833-693-3422
Last updated: Nov.2nd 2021